Copy custom field value from project A to linked epic in project B

[Daniel Wilde]

hi community,

my dilemma is an automation rule which I couldn't get running.

We want to copy a value from a custom field (10134) of issuetype X in project A to its linked issues of issuetype epic in project B. The issues are linked with type "relates". Both issuetypes are using the custom field (10134). The rule shall perform once a day.

• Trigger: scheduled (on a daily base)
• condition 1: project A with issues of type X which have values in custom field (10134) and which are linked via "relates to" to issues of type epic in project B
• action: copy value from custom field (10134) from issues of type X in project A to the same custom field (10134) of its specific linked issues of type epic in project B

I'm struggling with the configuration.

[Marc - Devoteam · Accepted solution]

Hi @Daniel Wilde 

You need to use a branch in your rule based on linked issues of the type relates to.

Branch after your condition.

Example:

[Daniel Wilde]

hi @Marc - Devoteam,

thanks for quick answer. Similiar configurations I've tried already but as you can see in the second screenshot, the audit log tells me that there is no issue found.

[Marc - Devoteam]

Hi @Daniel Wilde 

What is the config of the scheduled trigger, is there a JQL clause stated?

If so remove it, as the JQL is in your clause.

[Daniel Wilde]

Hi @Marc - Devoteam 

Your last answer brought me on the right way.

I used "issuetype = epic" for the trigger but as you wrote correctly it was redundant. Instead I changed the trigger's jql request to "project = PN AND issuetype = Projekt AND "ZEP-Projekt (Link)" != Empty". "type = epic" is now used just once in branch's condition (key = ... was only for a test run).

Hopefully, it does now what i expect.

One additional question: Soon, I'd like to add more issue fields but I only wanna copy values from issues where the fields aren't empty. How can I request that for several fields where at least one of it is not empty? And would the rule also copy empty fields to a maybe non-empty field? That would be counterproductive.

[Marc - Devoteam]

Hi @Daniel Wilde 

Then you would need IF/ELSE clause and then branch in the clause.

Yes if you copy fields on the eit and the field is empty, the existing value will be overwritten.