Hello!
I'm working within an organization and use a task management board ("Kanban") in my day-to-day with JIRA automation. We are working with contractors outside of the organization and send them projects through JIRA.
Our process is:
Epic created (us) => task assigned (to contractor). When they are done with the task, they add an attachment to the task and mark it as DONE.
I would like to find a way to grab this attachment and add it to the related Epic. So something like this:
When Task transitioned to DONE, if Task has attachment, Copy attachment and add it to Parent task.
I was not able to find a way to do this with the current automation. Would you have an idea of how I could do this?
Hi @Camille welcome to the community
You will need to select the attachments fields to copy from your issue in the "create issue" action.
Then it will copy the attachments
Thank you so much for the warm welcome, Patricia! :)
So currently, I have a rule created from my Epic to my tasks (when Epic is marked as IN PROGRESS, copy over attachments from Epic to all tasks).
But what I'd also like to do is the opposite: once our contractor uploads an attachment to the task and mark it as done, I would like their attachment to be copied over back to the Epic.
It did not seem possible to do so in the Automation rules that are currently in place. The only option I can find is the "delete attachment" - see below
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Hi @Camille
There is no specific action for copying attachments.
This is available in "Create, Edit issue, Clone, etc" actions - so you will select the attachment field in the list, then it will be copied.
IN this case the branch should be related issues, as the issue already exists
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Thank you @Patricia Francezi ! Really appreciate your help on this!! :D
So if I understand correctly, I should Edit the current issue and copy it?
But then how do I copy it over back to the parent task (Epic)?
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Hi @Camille
You have to change the branch to this
There would be better to have 2 different rules, as you have both scenarios
From epic to story
From story to epic
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