Copy Attachment from Jira software project to Jira Service project

[Amit Shaw]

Hi Team, 

We have two project linked with each other as some one has created JSD ticket so with the help of automation Jira story has been created in different Jira Software project. 

Right after the creation of the ticket both project has been linked with each other means if we update any status or comment in any ticket then by the help of automation synchronization is happening in another one. 

So, Like this only we want to synchronize the attachment as well. We want to copy only new attachment to another Jira ticket when any attachment has been added in one ticket. 

We are facing issue here as every time it is adding all attachment of the ticket in it. 

Please help us to get the resolution of this one. 

Regards, 

Amit

[Jeff Tillett · Accepted solution]

Can you share more information on what issue you are facing? How are you attempting to do it? 

You should be able to have a post function on the create transition to copy over all the attachments at time of creation, and then set up a listener rule to trigger any time a new attachment is posted in your original project and copy the new image to the linked issue.