Copy Attachements when Creating a Linked Issue

[Blake Zimmerman]

We used to be able to create a linked issue from a business poject ticket and click a checkbox to copy the attachments from the business project ticket to the new dev project ticket.  It appears that checkbox is no longer available.  Has Atlassian altered this and removed this functionality?

[Luka Hummel - codefortynine]

Hi @Blake Zimmerman and welcome to the community!

If Jira's built-in functionality for this is no longer available, you might want to consider using our app Deep Clone for Jira.

With Deep Clone, you can:

• Clone attachments from the original issue to the new one.
• Copy comments, issue links, and other important data along with attachments.

Additionally, you can create a Preset to create the new issue with the pre-configured settings and have it linked to the original issue. This Preset can be added to the issue actions menu ··· and be triggered by a single click.

[Pasam Venkateshwarrao]

Hi @Blake Zimmerman 

Welcome to the community,

You can create an automation rule for this. Below is the example. 

Trigger: "Issue Created" in New Dev Project.

Branch rule / related issues: For linked issues in Business project

Condition: Ensure the linked issue in Business Project has attachments: {{triggerIssue.attachment.size}} > 0

Action (Add Comment): Add a comment to the issue in New Dev Project and include the attachments:

Comment body: "Please see attached files from the related issue in Business Project"

Attachments: Use smart values like {{triggerIssue.attachment}} to access the attachments.

Hope this helps