Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

Constant having to log back in to Jira and Confluence

Graham Statham
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
February 20, 2012

Jira and Confluence are constantly requesting users to log in. Almost every link will directly you to a log in prompt. I've valided the session time in web.xml (60 mins). Unable to find in the logging why the users are being requested to log back in. We're running latest version of Confluence and Jira on https and ssl. Both Confluence and Jira are running on the same server under different ports.

2 answers

0 votes
Graham Statham
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
February 20, 2012

I think the problem has been solved. It had to do with how the jira and confluence cookies are stored. Since both apps have the same url, they were stomping on each others cookie data. I changed the session id as described in link below (see last comments) and the problem seems to have gone away. Thanks.

https://jira.atlassian.com/browse/JRA-8726

0 votes
Nic Brough -Adaptavist-
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
February 20, 2012

What authentication methods are you using? (off-the-shelf, shared crowd, crowd standalone, ldap, etc)

What do the logs for those services say? Are you asking users to set the "remember me" flag?

Suggest an answer

Log in or Sign up to answer
TAGS
AUG Leaders

Atlassian Community Events