Connection fails after setting up database

[Timo Heim]

On a fresh install after setting up the database connection Jira tells me to wait while the tables are being created. After that the connection to Jira fails but the service is still running fine. I use Postgres and some tables are being created.

[Radek Dostál]

There's not enough details for anyone to guess what could be wrong. We don't know what db version you're using, jdbc driver, what's in the logs or what "connection to Jira fails" means.

Have you followed the Supported platforms that everything checks out?

Have you followed the Connecting Jira application to PostgreSQL guide?

For the logs you might find more information from '<jira home data folder>/log/atlassian-jira.log' and/or '<jira install dir>/logs/catalina.out'