Connecting Jira software cloud to Zapier

[Ritu Bhatt]

I've checked most issues posted here with similar connection issues.

My problem is a bit different . I created the Jira -Zapier connection a few months back and all the zaps were functioning as expected. But they stopped and when we realised I checked in Zapier , where it said connection had expired and needed to reconnect. When I try to reconnect I get below error. How do I resolve this connection issue?

Oh, foo.

Zapier could not connect to your account.

No Authorization found for site https://abc.atlassian.net. Please reconnect your account and select your site when authorizing.

[OpsHub - Enterprise class Integration and Migration Solutions for Jira]

Hi @Ritu Bhatt

Thanks for sharing the context. It sounds like you're experiencing issues due to the limitations of token-based connections—common with third-party automation tools that rely on OAuth but don’t offer long-term resilience or deep integration.

If you’re looking to integrate Jira with other systems—and want more than just basic triggers—OpsHub Integration Manager, an Atlassian Partner might be a better fit. It supports bidirectional sync across 70+ tools including Azure DevOps, GitHub, ServiceNow, Salesforce, and more.

With OpsHub, without writing any code, you can:

• Sync issues, comments, attachments, and status changes
• Preserve hierarchy, traceability, and audit history
• Avoid manual triggers or token expiry disruptions
• Configure real-time sync

Let me know if you'd like to explore this option—it’s built for long-term scale and reliability across teams.

[Rohan]

Hi @Ritu Bhatt Could you please try the below marketplace and see if u are able to procced further? 

https://marketplace.atlassian.com/apps/1215103/zapier-integration-for-jira?tab=overview&hosting=cloud