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Confluence pages not showing in Jira Documents tab for one user only

Balssem Bachchaouch
August 21, 2026

I have two Atlassian sites on the same account:
- Personal: balssembachchaouch.atlassian.net
- Company: bysur.atlassian.net

In Jira project GB on bysur.atlassian.net, the Documents tab shows nothing for my account only. My colleagues with identical roles (Administrator + Member) can see all Confluence pages normally.

The Confluence space GB is correctly linked to the Jira project. I tried clearing cache, private browsing, and reconnecting — same issue.

I suspect my account defaults to my personal Confluence site instead of the company site when loading Documents in Jira.

How can I fix this?

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