Configure receiving the query

[VIVIANE SOUSA SANTOS]

Hello, could someone please let me know the easiest way for a user to configure receiving the query data from saved filters via email?

[Enric Font · Accepted solution]

Dear @VIVIANE SOUSA SANTOS 

The easiest way in Jira Cloud for a user to receive query results from a saved filter via email is to use Filter Subscriptions. It’s built-in, requires no admin setup in most cases, and works off JQL filters.

Here’s the simplest path:

1. Save your filter

• Go to Filters → Advanced issue search
• Build your query (JQL or basic search)
• Click Save as and give it a name

2. Create a subscription

• Open the saved filter
• Click Details → New subscription (or “Subscribe” depending on UI)

3. Configure the email

• Recipients: yourself or others (depending on permissions)
• Schedule: e.g., daily, weekly, or specific days/times
• Email condition:
  • “Always send” (simplest), or
  • “Only if filter has issues”
• Choose HTML or text format

4. Save

That’s it—Jira will automatically email the filter results on the schedule.

[VIVIANE SOUSA SANTOS]

Thank you, Enric! That was very helpful.