Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

Conditional post functions in JIRA Cloud (no scripts)?

Deleted user April 24, 2018

In the cloud version of JIRA (no server, no scripts), is there any way to set a condition on a post function?

As an example, let's say someone transitions a ticket to a review/QA status. In most cases, I may want to assign the ticket to a QA lead, send an email notification, or kick it back to the unassigned bucket to be picked up by someone else. However, there are also several recurring cases in which I do not want this to happen, or wish to invoke some other logic; for instance, tickets assigned to a specific epic may need to be reviewed by a particular person/team, or tickets with particular criteria should not trigger email notifications.

 

Thank you in advance for your time!

1 answer

1 accepted

1 vote
Answer accepted
Nic Brough -Adaptavist-
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
April 24, 2018

I'm afraid there's no way to do this with post-functions.

The closest you can get is to pre-load the question.  Use two transitions that do the same thing, but have different conditions on them.

Deleted user April 25, 2018

Thanks for the answer, Nic!

I wound up going another way and subscribed to the JMWE cloud add-on to obtain conditional post-functions. It's a shame this isn't native to JIRA, but ultimately an add-on seems more sustainable than duplicated workflow transitions (at least for this project).

Suggest an answer

Log in or Sign up to answer
TAGS
AUG Leaders

Atlassian Community Events