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Conditional fields on forms

Sheila Connolly
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July 7, 2025

I'm trying to add a condition to a form to show a certain question only if component X is selected. I found a tutorial page outlining how to add conditions, but I'm unable to see where there's any kind of 'add condition' button on the form builder. I am the project administrator. Would anyone be able to post a screenshot of what I'm supposed to be seeing?

1 answer

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Trudy Claspill
Community Champion
July 7, 2025

Hello @Sheila Connolly 

Welcome to the Atlassian community.

Can you provide a link to the tutorial page you found? The page may be incorrect or not applicable to your situation.

What type of project does this concern? Get the project type information from the Type column on the View All Projects page under the Projects / More Projects menu.

I suspect you are working with a Software or Business project, and the tutorial you found applies only to Forms in a Service Management project. Jira (Software and Business projects) uses a different Forms feature set than Jira Service Management. The feature you describe from the tutorial is definitely available in JSM project Forms, but I don't believe it is available for Jira (Software and Business projects) Forms.

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