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Comments-Now unable to write a comment and @user as notification

Nicole Beames
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August 7, 2019

When writing in a Jira comment, I used to be able to state '@user', '@user' for notifications to be sent to the people im speaking with. This functionality no longer works??? Can you pls fix this??

Im using a MAC, Chrome Browser latest Version

Jira ISSUE-Comment-Unable to write a comment and assign to user for notification.png

1 answer

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Ramarao Gaggara {Appfire}
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August 8, 2019

Hi @Nicole Beames ,

 

It happens only when Browse Users permission for your group/s is removed under Global Permissions section which are accessible for Jira administrators.

So please check with your Jira administrator about the groups that you belong to and also check whether your group/s are assigned with Browse Users permission or not.

 

Thanks,

RamaRao Gaggara

Wittified Atlassian Apps

Nicole Beames
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August 8, 2019

Thank you so much for responding, ill find out . :)

Ramarao Gaggara {Appfire}
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August 13, 2019

You are welcome @Nicole Beames !

If you feel like my answer helped you, kindly mark my answer as accepted.

 

Thanks,

RamaRao Gaggara

Wittified Atlassian Apps

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