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Comment Field Description no showing in new UI

Alex Toombs
February 24, 2022

Hi

Is it just me but if as an admin you go to the "field configurations" screen select the configuration you want and select to "edit" the "Comment" field, if you add a description in this is shown to a user in the old UI but isnt shown to the user in the new UI.

Am i doing something wrong?

 


Update -

 

New issue vs Old issue view

 

Within the Field configuration you can see here the description field has been populated for the comment field:

Field Configuration.png

 

In the Old Issue View here when you click to add a comment you used to get the description field showing:

Old Issue View.png

 

Now with the new issue view because there seems to be no "Add Comment" button the description never gets a chance to show:New Issue View.png

2 answers

0 votes
Alex Toombs
February 25, 2022

.

0 votes
Trudy Claspill
Community Champion
February 24, 2022

Hello @Alex Toombs 

Welcome to the community.

For clarity what are you referring to as the old UI and the new UI?

There was an "old" issue details view that has been updated to a "new" issue details view. Is that what you mean?

Can you provide screen images?

Alex Toombs
February 25, 2022

I used the wrong reply but i have added screenshots

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