I'm testing out migrating from JIRA server to JIRA cloud and I used the Cloud Migration Assitant tool. The migration ran successfully on the server, but only seems to have migrated users and other things such as labels, components, permission schemes, etc. However, the issues appear to be missing.
Hello @Sahan Pitigala
Thank you for reaching out.
It's a really weird behavior that your Cloud Migration Assistant is not migrating any issues. It should include the issues in the import together with all the system fields, as described in the documentation below:
What gets migrated with the Jira Cloud Migration Assistant
That being said, please follow the steps below to troubleshoot what might be causing the problem:
Let us know if this information helps.
Hi @Petter Gonçalves Sorry about the late reply here. I did not see a notification come in for your response.1. The project is not archived.2. Project type is not service desk.3. We are running JIRA server 8.7 with the latest version of the migration assistant plug-in, which should be compatible.4. Browser project permission is set to Project role - atlassian-addons-project-access - UsersI've also set myself as the project lead.5. currently there are no Issue security schemes configured.
@Petter Gonçalves circling back on this.
@Sahan Pitigala make sure that your user is added to the project after import, if this relation is not created per default.Fixed it for me
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