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Closing My Team's Sprint Silently Closes a Related Team's Different Sprint

Alex Wilson (TMNA) October 8, 2024

Over the past 2 or 3 Sprints when I Close my Sprint everything seems to work fine ..... except that another sprint for one of our other teams gets closed "by me" too.  Nothing I see indicates that this going to occur .... or has occurred.   However, when we look at the other sprint it says "Closed By ... my name"!  We have always been able to "Reopen" the Sprint closed accidentally.

Sometimes only the "other" sprint closes.  Other times both my sprint and the other sprint both close.  And sometimes only my sprint closes, the expected case.

I'd love to see a list of things to check into that could be causing this!!  Somehow our two Teams are a bit "Too Close".

We do have some "common" stories that display on both Boards, but not a huge number. 

 

 

3 answers

3 accepted

1 vote
Answer accepted
Mikael Sandberg
Community Champion
October 8, 2024

Hi @Alex Wilson (TMNA),

Welcome to Atlassian Community!

Sprints are not board specific, and this happens if one or more issues on your board has been associated with a sprint on another board. Usually this happens if users are assigning the sprint directly from within the issue instead of using the backlog to assign issue to a sprint.

I always recommend that you move issues into sprints from the backlog, that way you can avoid this from happening. 

Alex Wilson (TMNA) October 10, 2024

Thank you.

Like Mikael Sandberg likes this
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Answer accepted
Michael Yaroshefsky - Visor for Jira
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October 8, 2024

Hey @Alex Wilson (TMNA) as Mikael and Manoj have said the most likely cause of this is shared issues between the sprint you meant to close, and the sprint that was closed unintentionally. 

This thread has more detail that should help you diagnose and troubleshoot the problem:

https://community.atlassian.com/t5/Jira-questions/Closing-the-spring-in-one-project-closes-the-sprint-in-another/qaq-p/2468059

This is quite a common problem people encounter, as Manoj and Mikael say it's typically only avoided by keeping your processes a bit more rigid. 

Hope that helps!

Alex Wilson (TMNA) October 10, 2024

Thank You

 

0 votes
Answer accepted
Manoj Gangwar
Community Champion
October 8, 2024

Hi @Alex Wilson (TMNA) Welcome to the community! 

The most likely causes are either shared issues between boards or overlapping board filters. Verifying that each board only pulls the issues intended for its respective sprint, and ensuring that shared stories are properly assigned, should help resolve the problem.

Alex Wilson (TMNA) October 10, 2024

Thank you!

Alex Wilson (TMNA) October 10, 2024

Thank you!

 

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