Cloning Jira board/ticket - one the original ticket stays and a clone ticket moves to another board

[Puru]

Hi Everyone, I have an interesting request. Is it possible to a clone board/ticket because the original ticket on board X moves to a different board either A or B depending on the teams who is going to work on it. However, because the ticket on board X dissappears, the view of all the tickets some not started some in progress some closed is no longer possible to see. So, how does one resolve such a problem where I get to see all the tickets progress on one board/one view all automated without me creating a new board and tickets manually to track them?

ThankYOU

Puru

[Sebastian Krzewiński]

Hi @Puru 

Rater than cloning tickets did you consider to create board that will be gathering all tickets from board a and b?

Regards,
Seba

[Puru]

Thankyou Seba, It is good point. let me see!

[Gor Greyan]

Hi @Puru

Welcome to the Atlassian Community!

In Jira, boards are just views based in filters(JQL).
That means a ticket only "disappears" from Board X because its JQL filter no longer matches after you move it.
You don't need to clone or duplicate tickets - you just need a shared filter that covers all board.

Go to Filters -- > Create Filter
Write JQL, that includes all relevant projects, boards.
For Example.
Project in(X,A,B) order by updated desc

Then
Go to Boards --> Create Board --> From existing filter, and choose that filter.

After all, you will have a single Kanban or Scrum board that automatically shows every issue across all.

[Jayesh Raghuvanshi]

@Puru 

You can try any of the below suggesstions:

• Create a unified filter using JQL
  • To aggregate tickets from multiple projects you can create a JQL taking below reference
    project in ("Project X", "Project A", "Project B") ORDER BY Rank ASC
• Create the new board using the above filter

Below JQL can be used

Typical JQL Examples for Cross-Project Unified Views

All open issues in Projects X, A, B:
project in ("X", "A", "B") AND statusCategory != Done

All issues (any status) in Projects X, A, B:
project in ("X", "A", "B")

Issues by team/assignee:
project in ("X", "A", "B") AND assignee = <username>

 Thanks
Jayesh R