Cloned tickets that have images on description shows "Preview unavailable"

[Shiraz Brinder Arush]

When Im cloning a ticket using automation (for example from board X to board Y),

every image on the description shows "Preview unavailable" - see image:

Ill appreciate your help with a solution for this issue. It will save us a lot of work and frustration 

Thanks :)

[Dave Mathijs]

Hi @Shiraz Brinder Arush ,

What happens if you edit the Description, add a line and save it again?

I've experienced the same issue after a Server to Cloud migration.

[Shiraz Brinder Arush]

Still the same. 

I added a line, a character and still can't see pictures

[Dave Mathijs]

I saw you already found JRACLOUD-71950

it's in status CLOSED though. 

I'm afraid it's still an issue. You could try to open a new bug at Atlassian.