We need to classify incidents as change related and linked them to failed changes . If we select change related during incident creation , it should be mandatory to put change number . Can we achieve this in jira
Hi @Sachin Pangal and welcome to the community,
You can achieve this by either adding a validator or by using scriptrunner/jmwe
Using a validator, just add that the change number field will be mandatory if "change related" is selected during creation.
With scriptrunner you can add a behaviour to shoow and make mandatory the "change number" field, if if "change related" is selected during creation.
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