I have seen conflicting information on the "Parent" vs "Parent Link" in Jira Commercial Data Center. I'm only a project admin so I can't see system settings. I don't see "Parent" as an allowable field in any of my Field, Screens, or Scheme configurations. I only see "Parent Link".
Does Jira Commercial Data Center version 10.3.12 have the "Parent" field available? A couple things I can't find (and have had at other companies that had a different Jira version):
I just want to make sure if the "Parent" field is simply not supported in 10.3.12 DC, or if my System Admin just needs to change some settings.
Thanks in advance!
Hi @Dan Spearing ,
I hope you're doing well.
I've done some research, and this is what I found:
In Jira Data Center, the Parent field is a core, internal Jira field that represents a true hierarchical (structural) relationship between issues. It’s primarily used for sub-tasks and is only exposed when an issue type is allowed to have a real parent.
On the other hand, Parent Link is an Advanced Roadmaps custom field used for higher-level planning (for example, linking Epics to Initiatives); it does not represent true issue containment and exists only when Advanced Roadmaps is enabled.
https://confluence.atlassian.com/roadmaps-kb/how-to-properly-configure-the-parent-link-field-on-screens-in-jira-data-center-1295682320.html
https://community.atlassian.com/forums/Jira-articles/Introducing-the-new-Parent-field-in-company-managed-projects/ba-p/2377758
I hope it helps.
Thank you.
Regards,
Hector
Thanks for the response @Hector Florin !
My desire is for a true hierarchical (structural) relationship between issues, and to be able to see these relationships in a Jira "Plan", which is what I "thought" was an Advanced Roadmaps feature. I can create a Jira Plan, and see issues that are linked using the "Parent Link" field. So that isn't too bad. But it sounds like you are saying that I "can't" have the "Parent" field and Advanced Roadmaps??? Also, I thought I read somewhere that the Big Picture plug-in adversely impacts the use of Advances Roadmaps or using the "Parent" field, but I can't find conclusive data on that either. We have the Big Picture plugin.
The things I want that I "think" are tied to using (or having the project configured to use) the "Parent" field are:
To add to all of this, I only have project admin rights so it is likely that I will have to walk the Jira System Admins through the process of making any configuration changes. This makes things rather tricky since I can't see the system configuration as to what options are available.
I appreciate any insight/guidance.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
We have Jira Data Center Enterprise 10.3.12.
No "Parent" field, only "Parent Link".
Using Advanced Roadmaps.
No Breadcrumbs on issue screens. Some places on-line state breadcrumbs are created from the "Parent" field (which I don't have) and others state it follows the "Parent Link" which is not working for me.
Is this a configuration issue?
Could really use a point in the right direction.
Thanks!
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
Hi @Dan Spearing ,
Thank you for your update.
What you’re seeing is expected behavior in Jira Data Center 10.3.12.
The Parent field is not configurable and only exists for sub-tasks.
Advanced Roadmaps uses Parent Link, which enables multi-level planning only inside Plans, not in Jira issue screens.
Because of this:
Breadcrumbs will not appear
Epic issue screens will not show child tables
Admins cannot “turn this on”
BigPicture and Advanced Roadmaps each provide planning hierarchies, but neither changes Jira’s native issue screen behavior.
Optional but helpful:
If what you want is visible, structural parent/child relationships on issue screens (breadcrumbs, inline child tables, adding children from a parent issue), that’s not something Jira Data Center itself supports. Teams that need that often use hierarchy/visualization apps like BigPicture or Structure / Structure.Gantt, which provide their own UI elements independent of Jira’s built-in Parent/Parent Link behavior.
Helpful links:
Atlassian on configuring Parent Link and how it behaves on screens: https://confluence.atlassian.com/roadmaps-kb/how-to-properly-configure-the-parent-link-field-on-screens-in-jira-data-center-1295682320.html
Community discussion about using Parent Link with Advanced Roadmaps: https://community.atlassian.com/forums/Jira-questions/Advanced-Roadmap-Links-between-parent-and-child/qaq-p/2259715
General Advanced Roadmaps documentation and tutorials: https://www.atlassian.com/software/jira/guides/advanced-roadmaps/tutorials
I hope it helps.
Regards,
Hector
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
Thank you @Hector Florin !
I came from a place that had Jira Cloud, which I know is different, and it had features that made so much more sense to me and my large team. We were using Advanced Roadmaps as well. Every issue type had a "Parent" without "special case features" based on where your issue was in the hierarchy (Parent in this issue, Epic Link in this Issue, Feature Link in this Issue, and Parent Link in this issue). Showed breadcrumbs for super-easy navigation and easy creation of child issues within an issue at any level.
I have developers on my new team that are also using "Linked Issues" to create all kinds of bad parent/child relationships. An issue can be "Parent of" 3 issues and also have children of 3 completely different issues, Epic Links set to great grandparents, and it appears that an issue can link itself as a "child of" multiple parents (I didn't select Save on the Link screen to know if it would actually complete this operation but it did allow me to select multiple parents in the dropdown), etc. All this is creating Projects that are confusing and do not display correctly in Plan views. May show up in Big Picture a little better in certain cases. I just don't "get it" I guess.
Is the limitation because of the DC version of 10.3.12, or is it a Cloud vs DC thing? Does a newer version of DC act more like I experienced in the Cloud version?
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
Hi @Dan Spearing ,
Thank you for your update. This is a great question, and your experience from Jira Cloud is directly relevant here.
What you’re running into is not a Jira Data Center version limitation (10.3.12 vs newer), but a fundamental difference between Jira Cloud and Jira Data Center. Even on the latest Data Center versions, Jira does not behave the same way Cloud does when it comes to hierarchy.
In Jira Cloud, Atlassian introduced a unified hierarchy model:
Every issue has a single Parent field, regardless of its level
A Story’s Parent is always its Epic
An Epic’s Parent might be a Feature or Initiative
Breadcrumbs are automatically shown at the top of the issue
(e.g., Initiative → Epic → Story → Sub-task)
You can create child issues directly from any parent issue screen
Jira actively prevents an issue from having multiple parents
This creates a clear, enforced hierarchy that works consistently in both issue views and Advanced Roadmaps.
In Jira Data Center, the hierarchy model is legacy and fragmented:
Parent exists only for sub-tasks
Stories use Epic Link
Higher-level relationships use Parent Link, which only exists inside Advanced Roadmaps Plans
Linked Issues are generic and unrestricted
For example:
A Story can have an Epic Link set to one Epic, while also being linked as “is child of” another Epic using issue links
An issue can appear as a “parent of” multiple unrelated issues and also be a “child of” several others via links
Jira allows users to create circular or contradictory relationships because links are not hierarchical
These relationships may look different (or broken) depending on whether you view them in Plans, BigPicture, or standard issue screens
Because Jira DC does not enforce a single parent, this often leads to exactly the confusion you’re describing: inconsistent plans, unclear ownership, and hierarchies that only “sort of” make sense depending on the tool being used.
Upgrading Jira Data Center will not make it behave like Jira Cloud in this area. The Cloud-style unified Parent field, breadcrumbs, and inline child creation are Cloud-only capabilities at this time.
In practice, teams using Jira Data Center usually address this by:
Defining strict rules around when issue links may (and may not) be used
Treating Advanced Roadmaps or BigPicture as the single source of truth for hierarchy
Actively discouraging the use of generic links to represent parent/child relationships
So, in short, this is a Cloud vs Data Center difference, not a configuration or version issue, and you’re not missing an admin setting that can be enabled.
I hope it helps.
Thank you.
Regards,
Hector
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
Thank you @Hector Florin !
This information was very helpful!
Is there any way to create a child issue from a Parent issue anywhere, other than from within the Feature Issue? I see that I can create children/parents from the Plan view but the issue types available to me are just showing me the Issue "Hierarchy" name and not the Issue "Type" name. For example, if I select the "..." next to a Feature issue in the Plan view, the only child "type" I can create is a Story issue type, even though my project has 6 other Issue types at the Story level. Is this functionality configurable?
It would seem that the only workflow in this case would be to create a Story, give it a Summary, select it to open it up and edit it, change the Issue Type, and fill in the details and required fields.
Thanks!
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
Hi @Dan Spearing ,
You're welcome, and thank you for your update.
Great question — and you’re interpreting the behavior correctly.
In Jira Data Center with Advanced Roadmaps, the only place where you can truly “create a child from a parent” across hierarchy levels is inside a Plan. However, that creation flow is intentionally hierarchy-driven, not issue-type-driven.
What that means in practice:
Advanced Roadmaps lets you define hierarchy levels (e.g., Feature → Story)
Each hierarchy level can contain multiple issue types (for example, Bug, Story, Spike, Tech Task all at the “Story” level)
When you create a child from a parent in a Plan, Jira only knows “create the next hierarchy level down”, not “which specific issue type do you want?”
So in your example:
You click … next to a Feature
Jira knows the next level down is Story-level
It creates the default issue type mapped to that level (usually “Story”)
It does not prompt you to choose among the other issue types that live at that same level
This behavior is not configurable in Jira Data Center today.
You’re also correct about the resulting workflow:
Create a Story → open it → change the Issue Type → fill in required fields
That is, unfortunately, the expected and most common workflow in DC when multiple issue types exist at the same hierarchy level.
A few important clarifications:
This limitation applies only to Advanced Roadmaps in Data Center
Jira Cloud handles this differently and offers a more guided, issue-type-aware creation experience
Admins cannot configure Advanced Roadmaps to:
Prompt for issue type at creation time
Create different default issue types per hierarchy level
Respect required fields or workflows for non-default issue types during Plan creation
Because of this, many DC teams choose one of the following approaches:
Limit each hierarchy level to one primary issue type (to avoid rework)
Accept the “create → change issue type” workflow as standard
Use apps like BigPicture or Structure, which provide more flexible issue creation and hierarchy control
So in short:
Yes, what you’re seeing is expected behavior.
No, it’s not configurable in Jira Data Center.
And yes, the workaround you described is the standard approach in this setup.
I hope it helps.
Thank you.
Hector
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.