Chrome periodically asking for password in Jira + Apache + AJP + LDAP configuration

[ARM Ltd. (old account)]

Hi All

I have a problem with Chrome brouser while accessing Jira with the following configuration:

1. Jira is configured with external LDAP for users authentication and the directory is set to the main in Jira.
2. Jira is configured to use the AJP instead of HTTP so it can work behind the Apache proxy using the Atlassian documentation - https://confluence.atlassian.com/display/JIRA/Configuring+Apache+Reverse+Proxy+Using+the+AJP+Protocol
3. Apache is configured with the virtual host with the LDAP authentication using the same LDAP servers as Jira

All these configurations was working with the Jira 4.4 and all the browsers and after Jira upgrade to the version 5.2.11 Chrome browser started to reask for the password while rolling the mouse curson over the username in the issue.

I checked all the configuration in Jira and Apache but could not reproduce the same in IE or Firefox.

Jira configuration in "server.xml"

<Service name="Catalina">

        <Connector port="9191"

                   maxThreads="150"
                   minSpareThreads="25"
                   connectionTimeout="20000"

                   enableLookups="false"
                   maxHttpHeaderSize="8192"
                   protocol="AJP/1.3"
                   useBodyEncodingForURI="true"
                   redirectPort="8443"
                   acceptCount="100"
                   disableUploadTimeout="true"/>

        <!--

Apache Virtual Host configuration

<VirtualHost *:80>

  ServerName  jira

  <Location />
    AuthType Basic
    AuthName "Jira Server(Apache)"
    Include  ldapauth.conf
    Require  ldap-attribute objectclass=person
        Order deny,allow
        Allow from all
        Satisfy all
  </Location>

  <Proxy *>
        Order deny,allow
        Allow from all
        Satisfy all
  </Proxy>

  ProxyRequests     Off
  ProxyPreserveHost On
  ProxyPass        /            ajp://localhost:9191/ timeout=1800
  ProxyPassReverse /           ajp://localhost:9191/ timeout=1800

</VirtualHost>

Apache LDAP configuration

AuthBasicProvider               ldap
AuthLdapUrl                     "ldap://server/ou=People,dc=company,dc=com?uid,mail,gecos,uidnumber"
AuthLdapGroupAttribute          memberuid
AuthLdapGroupAttributeIsDN      off
AuthzLdapAuthoritative          on

I will appreciate any suggestions as I already opened the Support Ticket with Atlassian and they replied that this is the out of the support scope and I should ask question here.

Regards,

Areg

[Bhushan Nagaraj]

Hey Areg,

Take a look at

https://confluence.atlassian.com/display/JIRA/Changing+the+default+session+timeout

https://confluence.atlassian.com/display/JIRA/Configuring+Secure+Administrator+Sessions

[ARM Ltd. (old account)]

Hi Bushan

Thank you for your reply.

I am not quite sure how these suggested links are going to solve my problem because there are no timeout issue at all because I see this problem right after logging in.

Regards,

Areg