Checklist wont load (to many entries?)

[trittmueller]

Hi!

I created a checklist in a ticket and added a lot tasks.

Now I can still open the ticket, but the checklist falls in an endless loop of loading. It is being fetched over and over again and in the fetch it states in the fields attribute

"customfield_10112: "Checklist Progress: 91/117""

So it appears, the checklist can only handle 91 entries. Does anyone have an idea how to use an workaround, so I can still access the checklist data?

Greetings, Tina

[Gracjan Wesołowski _HeroCoders_]

Hi @trittmueller

Welcome to the community!

I guess that you are using our Issue Checklist for Jira Pro app, seeing the Checklist Progress custom field. 

Checklist Progress is a single-line text field with a value of “Checklist: x/y” where x is the number of completed items in the list and y is the total number of items in the list. 

The Checklist Text custom field size is limited to 32,767 characters, so it might be the reason behind your problem, as it stores the checklist items.

To further investigate it, please contact us via our Help Center here.

Best Regards,

Gracjan