Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

Checklist plugin stopped working

Sam Al
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
April 28, 2026

Hi,

We have a checklist plugin (7.0.6) installed in our self-hosted out of support Jira 9.12.2 on Linux box. Plugin stopped working on 2nd March 2026 and our SQL database was upgraded on 13th April 2026.

Below is snippet of the error generated in the log file:

image.png

Appreciate your assistance.

Thanks

2 answers

0 votes
Okapya Development
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
April 28, 2026

Hi Sam,

What's the problem you are having with the app? You said "Plugin stopped working", but can you go in more details?

It's hard to tell what's going on from the logs alone. It seems like some classes may not have been loaded. Perhaps disabling/enabling the app (or uninstall/reinstall) could help.

This unsupported version of Jira now causes issues with opening dialogs in the Checklist app (for example trying to open the manage template dialog) on newer versions of Chrome.

Kind regards
Max

0 votes
Sam Al
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
April 28, 2026

Checklist plugin version

Suggest an answer

Log in or Sign up to answer