Changing from Jira Software Server to Jira Software Cloud license

Hi there!

We have a Jira Software Server license that we never used, but now would like to change it to the Jira Software Cloud. How can we do that?

Thank you!

Eduardo

1 answer

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Answer accepted

As far as I know, this is not possible. You have to start a new cloud subscription.

But you should ask Atlassian Support directly regarding any refunds (support.atlassian.com) Most of us here are just users like you.

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Thank you, Thomas!

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