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  • Change in jira.projectkey.pattern leads in "It may have been deleted or you don't have permission t"

Change in jira.projectkey.pattern leads in "It may have been deleted or you don't have permission t"

Miba August 5, 2021

Hello,

I am trying to use "Invalid Character" in Project Key (Hyphen Symbol -)

First try:

  1. Stopped JIRA
  2. Add jira-config.properties file in JIRA_HOME with
 jira.projectkey.pattern = ([A-Z][A-Z0-9-]+)
  1. start JIRA

but no success, it does not take it in after starting JIRA, then I tried directly change the value from database - propertystring table, it is working but then I cannot directly open any ticket!

I can view the project and its issues and see the content of the issue but when I click on issue link it says: 

You can't view this project

It may have been deleted or you don't have permission to view it.

I ran Project re-indexing and also Full Jira indexing but it didn't help and when I revert back the pattern then everything is working fine.

 

So, how could I use Hyphen(-) in my project ID not results in such a mess!

ID like --> XX-XX and then it comes the sequence number.

 

Note: Maybe it helps, when I click on Issue Link it tries to open with

  • <JIRA-URL>/project/TMS-1

which of course such a project is not existed! and when I revert back to default then it opens with:

  • <JIRA-URL>/browse/TMS-1

 

Jira Version: 

  • v8.17.1#817001

1 answer

1 accepted

1 vote
Answer accepted
Radek Dostál
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August 6, 2021

You're kind of laying down the base for problems to come with a hyphen, to be honest, as hyphen already plays such an important part of issues.

 

This is also confirmed in https://confluence.atlassian.com/adminjiraserver/changing-the-project-key-format-938847081.html where it states that hyphens are not supported.

Miba August 15, 2021

Thanks @Radek Dostál  for the info, so it seems I was trying something impossible in Jira.

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