Categorize work log into work type (Planning, Design, Test Writing, Testing, etc)

[Robbie Pannell]

We are trying to find a way to categorize work logs under stories.  For example, at the end of a release, we need to see how much time was spent on Test Writing, Testing, Development, Planning, etc. for each story individually, as well as see overall rollups for each category within a release.

I understand that, unfortunately, it is not possible to add custom fields into the Work Log area in Jira at the moment.  Have also looked through the marketplace but not seeing anything that can do this.  Maybe I'm just not seeing it?

Does anyone know of a plugin that can achieve this for Jira Cloud?  

[Ollie Guan]

Hi @Robbie Pannell ,

I saw the following instructions in Tempo Timesheet:

I think you can try it out to see if you can meet your needs.

[Andrew_Muir]

I'm looking for the same type of feature in 2025...

If you have an issue that has an issue type / request type, for example, a product enhancement, or a product bug... You cannot tie a time entry to a specific type of task such as "Project coordination". You can write that manually in the work log and have filters that can return worklog items that contain "Project Coordination" but it's dependent on the users entering the EXACT phrase correctly.

Statuses do not help here either because status that the ticket was in when the time entry was created are not saved. So, if you have a product enhancement and you create and set statuses to reflect what is being done and save a time entry, and then the next person completes their task and changes the status, reports will not list the status that the ticket was in when the time entry was submitted.

In short, there is still no way to categorize the type of work that you are completing inside a given ticket and then collect data on that item later after it's status / issue type has evolved.

[Wojciech Wardaszko]

@Robbie Pannell 

If using a third-party app is ok with you, you can give our Clockwork Pro a chance - it gives you the ability to add custom tags to worklogs and mark them as billable when needed. Then you can use the reporting Timesheet tool to store and export that information. It's also available via the native Jira API as a regular worklog property, so there's a lot that can be done with the data once it's there.

Hope this helps!
Cheers

[Joao Alves]

It's embarrassing that we still don't have a Work Log Type in the worklog screen.
Soon it will be the 20th anniversary of this request: https://jira.atlassian.com/browse/JRASERVER-1780

[Wojciech Wardaszko]

It looks like this is for server, and server is going down...

[Edoardo Landi]

OMG