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Cant add to Teams, they may not have access to teams in your Organisation

Amanda TAY
Amanda TAY January 26, 2025

2025-01-27_15-19-35.png

 

Hi, 

I am getting this error for some of the members in my team. How do i go about resolving this?

TIA!

Best regards,

AT

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Kishan Sharma
Kishan Sharma
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January 26, 2025

Hi @Amanda TAY 

Try granting Browse users and group permission to the users who are getting added to the team. This error can also happen due to scenarios discussed here https://support.atlassian.com/atlassian-account/docs/visibility-of-atlassian-teams-information/

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Amanda TAY
Amanda TAY January 27, 2025

Got it thanks!

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RKE2
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January 27, 2025

I ran into the same issue when trying to add someone to Teams. It usually means they do not have the proper permissions or licensing. Make sure their account is set up with the right access, or contact your IT admin to enable Teams access for them!

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