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Cannot send an e-mail using GMAIL smtp service

t0msk February 5, 2018

Hello,

I have Jira hosted on my own server, everything works except sending mails (notifications),
here is a screenshot of settings:

J4S3m19

For sending mails, I am suing gmail account tomsk.jira@gmail.com

 

Thank you

1 answer

1 accepted

1 vote
Answer accepted
Thomas Deiler
Community Champion
February 5, 2018

Dear @t0msk,

just to be sure, have you tried to telnet the host and port from the command line of your server?

So long

Thomas

Thomas Deiler
Community Champion
February 5, 2018

If telnet works, increase the timeout to 30000 and retry.

t0msk February 5, 2018

Thanks for reply, this is output:


root@scw-82e179:~# telnet smtp.gmail.com 465
Trying 64.233.184.108...
Trying 64.233.184.109...
Trying 2a00:1450:400c:c0b::6d...
telnet: Unable to connect to remote host: Network is unreachable

 

So it means that my server or hosting provider is blocking me?

Thomas Deiler
Community Champion
February 5, 2018

Yup - something is blocking. You do not have a route to google.

Thomas Deiler
Community Champion
February 8, 2018

Dear @t0msk,

could you get a route to google? Do you need more assistance?

So long

Thomas

t0msk February 21, 2018

@Thomas DeilerSorry for late reply but I was solving it with my hosting and thank you very much for help :) It is working now.

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