I am running a jira automation that will look to close incidents based on certain parameters( last update, last comment etc). Now the test issue gets listed in the associated items but does not get transitioned to Resolved status, am I missing something here?
No the audit log does not show any error. The automation is basically like this:
Trigger- scheduled, searches for all certain tickets in the queue
Advance condition to compare :
{{issue.comments.last.body}} contains xyz
{{now.diff(issue.updated).minutes.abs}} greater than 5
{{issue.status}} is in progress
Transition to resolve if all the above conditions are met
Now my test issue has a comment where xyz is present but still it shows that my issue fails for the conditions and sometimes it shows my issue in "Associated items-> scheduled", I am not able to find what does that mean either.
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The last comment is something like the above text.
I changed the order of the if conditions and its just failing for this particular condition where I check if xyz exist in the comment or not. Do I need to use regular expression for it?
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