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Cannot get rid of custom status - For review

Vasileios Kostogiannakis
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October 1, 2025

I created an issue status in:
Project -> Project settings -> Work types -> Tasks -> Edit Workflow (Top right) -> Add status - This is now where I added the status I want to delete.

How I deleted it:
I selected it in the workflow page where you drag and drop the statuses and then used the Delete status on the bottom right of the screen.

I look to delete the status under:
Jira -> Settings -> Gear icon (top right) -> Work items -> Work item attributes -> Statuses
*But I cant find it. 

Note that:
1. The NEEDS REVIEW status you see is the screenshots below is a different one I intend to keep and use.
2. Also I cant find other custom statuses I am actually using under what I describe above and screenshot 2 below.
3. I can also still see the issue in the Add existing status fields after deleting it. Screenshot 1.
4. I am org admin so expect to have the rights.
5. I am on a free plan.

Could you kindly advise how I can find and delete the unwanted custom status? Thanks.

 

1.

Add a status - For Review.jpg


2.Jira settings - Statuses.jpg

1 answer

1 vote
Valerie Knapp
Community Champion
October 1, 2025

Hi @Vasileios Kostogiannakis , welcome to the Atlassian Community and thanks for your post.

I think you are looking at two different configurations.

For company-managed projects, the settings for the workflow statuses are here - 

Settings / Work Items / Work Item Attributes / Statuses

For team-managed projects, the configuration for the statuses is only inside of that specific project. 

The first screenshot you shared looks like it is from a team-managed project, so if you need to delete a status, you should be able to do that directly in the workflow as it is a configuration that is specific to that project -

image.png

Also, if you are really on a free plan, it might be that you can't delete the global statuses (the ones used by the company-managed projects), which you can find here 

Settings / Work Items / Work Item Attributes / Statuses

Does this help you at all? 

Best wishes

Vasileios Kostogiannakis
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
October 1, 2025

Thanks for your quick response.

I checked under Settings / Work Items / Work Item Attributes / Statuses but cannot see the status I created (Second screen shot I provided - just to ensure I am looking under the right place for it).

Per your description and screenshot, I did create and delete the status in a specific team project using that button (as an Org admin if that makes a difference). However I still see the status available when I search under "Search for a status" (when attempting to add one).

Add a status - For Review.jpg


Let me know if you have any other ideas.

Thanks for trying.

Valerie Knapp
Community Champion
October 1, 2025

Hi @Vasileios Kostogiannakis , thanks for your reply.

If the status isn't a global status and you deleted it from the team-managed flow, it should be gone. You are saying it's not?

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