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Cannot create support tickets on Atlassian website for JIRA Cloud

Christopher Yiu December 12, 2018

Hello, 

I have a technical questions about JIRA cloud that requires input from Atlassian team, however, when I try to create a ticket on the Atlassian page (https://support.atlassian.com/contact/), it only shows a blank page.  There is no interactive area to submit any comments or create the ticket. 

Is there someway that I may reach Atlassian for help?  Thank you.

Regards, 

Chris

 

1 answer

0 votes
Daniel Eads
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
December 12, 2018

Hi Christopher,

Sorry you're having issues with the contact page! I'd suggest trying in an incognito window to see if you've got any extensions enabled in your browser's normal profile which might be blocking Javascript for some reason.

As for the question, we're also active here on Community. I see your question about the audit log duration and will take a look!

Cheers,
Daniel | Atlassian Support

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