Cannot create icons on Kanban board

[Eduard Botha]

If I edit a story on the Kanban Board the Description field doesn't have the option to add icons (smiley face button). If I type `(/)` and save it, the Description field shows the three characters (<openBracket><forwardSlash><closeBracket>), rather than the green checkmark icon.

If I then go to `Issues and Filters -> All Issues` and find the same issue, the checkbox characters are escaped `\(/)`. In `Issues and Filters -> All Issues -> <someIssue> -> Description` the option to add icons is visible and when typing `(/)`, the green checkmark icon is displayed as expected. After adding the green checkmark icon in All Issues, that icon is visible in the Kanban Board.

The Description Field Configuration is set to `Wiki Style Renderer`. I've tried, unsuccessfully, with `Default Text Renderer` as well. 

Is there a way for me to add icons to the description in the Kanban Board?

[Petter Gonçalves · Accepted solution]

Hello Eduard,

Thank you for your feedback about this lack.

Indeed, we've identified this problem a while ago and reported it as a bug to our development team:

- Issue detail view: unable to add icons to "Description" field

Our developers have already verified it and are currently working to implement a fix. Please, feel free to watch the bug so you can be aware of any updates.

For now, you can use one of the two workarounds provided on the bug:

• Navigate to the issue directly and edit the "Description" field there - i.e. https://<instance_name>.atlassian.net/browse/[PKEY]-[ISSUENUM] OR
• Navigate to your profile(https://<instance_name>.atlassian.net/secure/ViewProfile.jspa) and disable "Issue detail view"; this is a per-user setting(each end user will need to make this change themselves)

Also, let me know if there is anything else I can help you with, Eduard.