Cannot create classic projects

[Jonathan Taylor]

I am unable to create classic projects. Some times it works, most of the time it doesn't.  One of my many frustrations so far trying to set up Jira.

[Cedric]

Any solution on this?

[Angélica Luz]

Hi Cedric,

I saw that you opened a ticket with our support related to this issue and it was already fixed.
If you have any other question, please let us know.

Regards,
Angélica

[Jotamora]

Same error... :(

[Angélica Luz]

Hi Jesus,

In order to fix the issue, we will have to access your instance. As it requires personal information, I opened a ticket with our support in order to fix the issue.
You will receive a confirmation email and soon we will contact you.

Regards,
Angélica

[Angélica Luz]

Hi Jonathan,

I've checked that you created a ticket with our support related to the same issue.
I will be watching the ticket and once it's resolved, I'll post the resolution here.

Regards,
Angélica