Cannot create NextGen project

[Ryan Dimick]

A notification pops up stating:

Project not created
For some reason the magic didn't happen.  Click Create to try again.

No matter how many times we click create, we cannot get a successful project creation.  It does not matter if we pick Kanban or Scrum as the template, and we are able to add Classic projects.

[Angélica Luz]

Hi Ryan,

Thank you for reaching out to Atlassian Community!

I saw that you created a ticket with our support related to the same question, so to avoid any possible misunderstandings or miscommunication that may arise from discussing the same matter in two different platforms, let's focus on the ticket instead.

Once the ticket is resolved, feel free to share the resolution here to help other community members that may face the same issue.

Regards,
Angélica