Cannot create JIRA issue which contains answer to a Slack multiple choice form entry

[Jean-Michel Garcia]

I'm trying to create a JIRA ticket based on the answers from a Slack form (part of a Slack workflow). However, it throws an error if I try to use the answer to a multiple choice question.

Is this a limitation?

[Rohit Utukuri]

Hi @Jean-Michel Garcia ,

Depending on the Jira space, you are trying to the create the work item in .There might be additional mandatory fields required before the work item is created. 

Try to create a work item manually and cross verify if the data captured from the slack integration is populating data into all of the required fields.

[Jason Krewson]

This is a great place to start, does this Jira Space require certain fields to be filled out prior to creating a work item, if so are those available on the form and mandatory? 

[Jean-Michel Garcia]

Nah. I'm just adding text to the description. It succeeds without the multiple choice item added.