I created a sprint board and I am unable to configure suddenly . I was able to access in past
Getting this error
Can someone please help me
Hello @Maitry Kukreja
Are you working with Jira Data Center or Jira Cloud?
What options did you choose that resulted in this error message displaying?
Are you a Jira Administrator for your Jira instance? Have you contacted the Jira Administrator for your Jira instance?
I have not encountered that specific error before. It seems to suggest that there has been a change to the workflow(s) in the issues referenced in the board. It will likely require assistance from a Jira Admin to investigate the issue.
Hello @Maitry Kukreja
@Trudy Claspill hm Screenshot is definitely Cloud UI Style.
To add to what @Trudy Claspill said, this specific error means the board's column configuration is referencing workflow statuses that no longer exist in the workflow. It typically happens when someone edits the workflow and removes or renames a status that was previously mapped to a board column
To fix it, a Project Admin needs to go to Board Settings > Columns and update the column-to-status mapping to reflect the current workflow statuses. Any columns pointing to statuses that no longer exist will need to be remapped or removed.
If the workflow was recently changed, that's almost certainly what triggered this.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.