Cancelling Jira subscription button doesn't exist

[NEGAR JALALIAN]

hi 

I wanted to test a feature so I used a trial Jira 

but the plan automatically changed to standard and I can not see any Cancel subscription button. any idea how can I cancel my subscription ?

[Damiano Di Battista]

Hello @NEGAR JALALIAN
you can find all information related to plans and subscriptions in the Billing section, which you can access directly from the settings on the main screen of your Jira portal (I assume you are a global administrator).

In the Billing section, you will see the active plans and you should be able to choose whether to change the plan or cancel it.

[Shalini Pradhan]

Hello @NEGAR JALALIAN ,

Good day! Welcome to Atlassian Community :)

Please reach out to the billing team here: https://support.atlassian.com/contact/ , they will assist you.