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Cancel my free trial

Billy Hunt
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March 7, 2026

I would like to cancel my free trial but jira is not giving me that option! What do I do?

2 answers

3 votes
Trudy Claspill
Community Champion
March 7, 2026

Hello @

Welcome to the Atlassian community.

You can find instructions for canceling subscriptions here:

https://support.atlassian.com/subscriptions-and-billing/docs/cancel-a-subscription/

If you have questions, let us know what you are seeing on your screen that is different from the instructions.

0 votes
Carlos Garcia Navarro
Community Champion
March 7, 2026

Hi @Billy Hunt ,

As an option, you could also downgrade to free plan, and as long as you keep 10 or less users, it's free:

https://community.atlassian.com/forums/Jira-articles/How-to-Downgrade-Jira-Software-from-Standard-to-Free/ba-p/2045188

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