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Can you track multiple customers on a Jira issue

Michael Aghajanian
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July 14, 2022

Hello!

 

We are using Jira to Track feature Requests. When we create a new issue we created another type called "Feature Request". 

Is there a way to add or put multiple customers on a Feature Request?

 

The idea is Development and Product Management can see what the demand is and who is asking for it to make business decisions.

1 answer

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John Funk
Community Champion
July 14, 2022

Hi Michael - Welcome to the Atlassian Community!

You can create a custom field to store multiple users.

Michael Aghajanian
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
July 14, 2022

Any idea if a custom drop down field could be pre-populated from a list of customers say from an CVS or other external source like Salesforce?

John Funk
Community Champion
July 18, 2022

Not from an external source unless you are using some type of third-party add-on. 

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