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Can you submit a bug report in a next gen board via email or api?

Mick February 20, 2019

I don't need Jira Service Desk - I'm just looking for a way to allow a few of our support staff to log bugs via our platform's back end dashboard.

I'm thinking I could make them an email form, or even a simple form that pings an API.

 

Is this possible with Next Gen?

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Alexey Matveev
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February 20, 2019

Hello,

You can create an issue in a next-gen project from an email. You should setup incoming mail handler:

https://confluence.atlassian.com/adminjiracloud/creating-issues-and-comments-from-email-779288896.html

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