Hello, I'm trying to figure out if we would be able to set different trajectories for bug tickets based on severity.
*S = Status*
Example: Critical Bug > S1, S4, S5
Example 2: Low Severity Bug > S1, S2, S3, S4, S5
How can I set this up based on ticket severity?
You can't do it directly. Workflows are selected by the choice of project and issue type.
What you'll need to do is build a single workflow that has all of the possible status and transitions you need, then protect transitions with conditions based on the severity.
Wow, okay. I was hoping that there was an easier way. Thanks!
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