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Can you help me to create a filter by the option in a MultiselectField?

c_ermeier September 22, 2025

I want to built a Filter by the options of a MultiselectField, but I get tje following answer: Field 'MultiselectField' does not exist or you do not have permission to view it. Please can anyone help me?

3 answers

2 votes
Shalini Pradhan
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
September 22, 2025

Hello @c_ermeier ,

Good day! Welcome to Atlassian Community :)

Inorder to create a Filter by the options of a Multiselect field, the query will look something like this:

Query: project = ABC and "TEST[Select List (multiple choices)]" in ( x,y )

where: ABC is the name of the projecy
TEST is the multi select custom field
x,y are the options of the custom field

There could be several reasons why you are encountering the error:

  • Field might be hidden in field configuration or the field is not added to the screen
  • The Custom Field does not have the appropriate context
  • Field is not used by any projects in site.

You can check the above and see if that helps.

Thank you!

1 vote
PgM Innovations
Contributor
September 22, 2025

Hi @c_ermeier

Below are the steps you can follow.

Step 1: Make sure your Multi-Select Field is configured correctly. 

Step 1.png 

Step 2: Make sure that the field is mapped to the correct screen design

Step 2.png 

Step 3: Make sure you have the permission to access the project and edit the field value to test the same. 

Step 4: Once everything is in place, type the following JQL and hit enter.

Step 3.png

(Note: In the above example, the name of the field is "Multi Select" and the field values are "Option 1", "Option 2", "Option 3"). Please replace the same with the field name and options configured in your project.

Last Step: Save the filter :) 

 

0 votes
Nikola Perisic
Community Champion
September 22, 2025

Hello @c_ermeier 

Have you created the custom field of multi select and also assign it to the screen where you need it to appear?

Also, could you double check that you have the access to the project as well?

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