I'm trying to find an elegant way of creating and maintaining a product roadmap in Jira, while allowing our customers (which receive only sub-sets of features related to them from each release) to only view the features in the roadmap that relate to them. Is there a suggested way of doing this.
We are currently creating separate projects for our main product roadmap and the individual customer roadmaps, but keeping things in sync is very manual.
I could do something with components and boards, but I don't believe you can effectively restrict viewing to a component when it comes to issues in a project.
Any helpful suggestions and recommendations are welcomed. I'd love to be able to keep this in our Atlassian cloud ecosystem.
Hello @Giovanna Berry
Welcome to the Atlassian Community!
When you say that you want to restrict the issues in the roadmap only to the relevant users, are you meaning the Roadmap feature of a Next-gen Project? Or are you talking about another feature from a Classic project?
You can easily restrict specific issues of a project to specific users by using the issue security feature in Classic Projects, however, I'm afraid this feature is not available for Next-gen yet, although we have the following feature request to get it implemented:
Limiting issue visibility to certain users (security levels)
If you are using Next-gen, we can only suggest to vote and watch the feature request to increase its priority and also receive notifications about any updates.
Now, if you are using a Classic project, please take a look at the documentation below to know how you can restrict specific issues in the project using security levels:
Configuring issue-level security
Let us know if you have any questions.
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