Can we change mail id for user in jira cloud ?

[Harish N]

Hi Team,

Is there any possibility of changing mail id's to the existing users in jira . And let me know if we add the same user with different mail id will it effect the issues which are already assigned to the users. Please let me know the exact solution.

Thanks,

Harish N

[Nikola Perisic]

Hello @Harish N 

You might refer to this page here: https://confluence.atlassian.com/cloudkb/change-atlassian-account-email-addresses-969508513.html#:~:text=The%20email%20address%20associated%20with%20the%20account%20can%20be%20changed,%2Fmanage%2Dprofile%2Femail.