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Can the Free plan have more than 1 Organizational Admin?

maria.h July 7, 2025

I have just signed up for the Free plan of Jira, and I can't seem to be able to assign a second user as Organizational Admin. Is this because the Free plan won't allow it, or am I missing something? The Free plan won't provide Customer Support help either, and I'm hoping someone here might be able to help. Thank you in advance!

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Answer accepted
Karan Sachdev
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
July 7, 2025

Hey @maria.h

Welcome to Atlassian Community!

You can have multiple organisation admins, irrespective of the product subscription.

Since you have recently signed up, most likely you have the centralised user management system. The below article should help with the steps:

Make someone an organization admin

Thanks!

maria.h July 7, 2025

Hi @Karan Sachdev Thank you so much for your help and guidance! The article was super helpful

Like Karan Sachdev likes this
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Answer accepted
G subramanyam
Community Champion
July 7, 2025

Hi @maria.h welcome to the Atlassian community.

Please follow this query thread

This official documentation will shed light on users admin permissions.

maria.h July 7, 2025

Hi @G subramanyam Thank you so much for your message and guidance; this was super helpful :) 

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