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Can't verify TXT record for DNS domain verification

Oleksiy
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July 23, 2023

Hello! I have verified all CNAME records nut TXT verification is not working

 

domain is google domain and already has one TXT record, so that if you do look up you got result like this

> nslookup -type=TXT example.site
Server: ***
Address: ***

Non-authoritative answer:
example.site text = "v=spf1 include:_spf.google.com ~all"
example.site text = "atlassian-sending-domain-verification=***"

Authoritative answers can be found from:
<empty here>

 

Is this a bug and can Atlassian help to override this verification?

 

Thank you!

1 answer

0 votes
Pavel Junek
Community Champion
July 24, 2023

Hi @Oleksiy,

Welcome to Atlassian community!

 For the best help results, I recommend contacting the official Atlassian support directly - https://support.atlassian.com/ 

Pavel

Oleksiy
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
July 25, 2023

Unfortunately, I'm using free tier and support is not available for me

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