Can't submit a release as date format is rejected by server

[Colin Sauvanet]

Hello Community,

I am using the default cloud Jira "new release" interface, on a Kanban project.

I am letting the default date format and it always gets rejected, it started at latest Monday 7th December (it was good on Monday 30th November)

I tried many format I could imagine but it's always getting rejected.

Did anyone experienced this issue ?

Thanks

Colin

[Colin Sauvanet · Accepted solution]

Looks like the issue is fixed in Jira Cloud now.

We can create releases as before.

[Colin Sauvanet]

Workaround:

• create a release manually (status will be "unreleased")
• bulk edit all tickets that must go to that release
• update fix version
  • Change Fix versions
  • Replace All With
  • Chose version
• confirm
• Release manually (change status do "released")

[Bill Sheboy]

Hi @Colin Sauvanet 

Do you have a way to programmagically determine which issues go in the version, such as a specific field in the issues?  If so, you may be able to accomplish this using an automation rule.

Best regards,

Bill

[Bill Sheboy]

Hi @Colin Sauvanet 

When you use the calendar picker to select the date, what format does it enter in the field?

Best regards,
Bill

[Colin Sauvanet]

Hi @Bill Sheboy

The date in the screenshot is the format output from the date picker.

14/Dec/20

I have tried many other formats including "2020-14-12" which seems to be the technical format.

We tried it from 2 different laptops (Ubuntu and MacOS) and from FireFox / Safari / Chrome.

Hint: we walked around the issue by creating manually a Release in the Release page and assigning manually tickets to it.

Best regards,

Colin

[Bill Sheboy]

Hi @Colin Sauvanet 

I tried to create a version (Classic Board) using the same steps and it worked for me with that same date format.  And, I saw some older resolved defects in the public backlog for this symptom fixed about 5 years ago.

I suggest asking your site admin to check your settings:

• Administration > System > Look and Feel >Date/Time Formats

If that does not help, please ask your admin to submit a defect to Atlassian:

• https://support.atlassian.com/contact/#/

[Colin Sauvanet]

Thanks  @Bill Sheboy but we did not find anything in Admin Panel.

Configuration did not change recently.

We will try contacting support.

[Bill Sheboy]

Thank you, and please post back here once you learn something from support.  That will help other community members benefit as well.

__Bill