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Can't post screenshots on a comment on tickets of a certain status

Ron Aisen November 5, 2025

Hi, I have an issue with posting screenshots on comments in a team based prokect when the issue is on certain status, 

for example ticekts that I can post images to the comments are on status to-do,

tickets I can't post images to are on statuses: approved, done, denied

 

any clue what the issue could be?

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Marc -Devoteam-
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November 5, 2025

Hi @Ron Aisen 

Check if there are any proprties set on statuses in the workflow.

This could be the case that attachments are prohibited

Ron Aisen November 5, 2025

@Marc -Devoteam- Thanks you're a life saver !

Ron Aisen November 5, 2025

Adding this for future people:

image.png

Like Marc -Devoteam- likes this

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