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Can’t perform actions in iOS app that require a comment

Daniel Thielman
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October 13, 2022

When trying to update tickets through iOS app, I receive error “please document what information is missing from the ticket” when changing to a status that requires a comment. The comment box will no longer open at all, use to open ~50% of the time in previous versions. 

1. Has any Atlassian employee ever used the iOS app, do they have any idea how bad it is?

2. How do I work around this issue as it is a complete blocker for managing tickets through iOS?

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