Can't open or download attachments from Jira

[Iryna Afonska]

I can't open or download attachments from Jira tickets (png, jpg, doc etc). It continuing during more than 2 weeks. 

- I can attach files to the description during creating tickets, but after saving, attachments are failed and I cannot open/download it (see screenshot 1)

- I can't download attachments to the comments (format of files doesn't matter) (see screenshot )

Tried from different browsers/incognito page - nothing

[Jaikish Pai]

Hi,

I think you should check with the Jira admin about change in the Project Permissions.

Project Settings - > Permissions -> Attachment Permission