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Can't log in - infinite loop

Spencer
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October 31, 2025

Hi there,

 

We weren't able to submit a 1:1 support case.
It looks like none of us can login to Jira anymore — we get an infinite loop. Happening for all accounts. Tried incognito too. This is impacting our business.
Account can be provided privately.
Thank you,

1 answer

2 votes
Valerie Knapp
Community Champion
October 31, 2025

Hi @Spencer Kotowick , thanks for your post. I have flagged this to Atlassian. Someone should reply to you here.

Best wishes

Spencer
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
October 31, 2025

Thanks. We can't submit a technical ticket either since it's free tier right now (I think).

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